Effective date: July 27, 2026
Last updated: July 27, 2026
These Rewards Program Terms govern TherrCoin, XP, achievements, leaderboards, referrals, check-in rewards, and any redemption of those items (together, the "Program"). They are part of our Terms of Service. If they conflict with the Terms of Service on a Program question, these Terms control.
To participate you must have a Therr account in good standing and be at least 13 years old. To redeem TherrCoin for anything of value, you must be at least 18 years old and a legal resident of a jurisdiction where the Program is offered. Business and creator accounts may be excluded from certain earning activities. Employees and contractors of Therr and their immediate households may participate but may not redeem.
We may require you to verify your identity, your email address, or your phone number before a redemption.
You may earn XP, achievements, and TherrCoin through activities in the app such as checking in at a Space, posting content, engaging with content, completing achievements, and referring a new user who signs up and completes onboarding.
Earning rules are set by us and can change at any time. Rates, eligible activities, daily and per-location caps, throttling between check-ins, and the number of coins awarded for any action are all subject to change without prior notice. Current rates are shown in the app; the app is the authoritative source, not any marketing material.
Rewards are earned by an individual account. You may not pool, combine, or transfer balances between accounts, including accounts you control.
Where redemption is available, you may request to exchange TherrCoin for a gift card or another benefit offered in the app, subject to:
Processing time. Redemption is fulfilled manually. We aim to fulfill within 30 days of a valid request. We will tell you if a request is denied and why.
Redemptions are final. Once fulfilled, a redemption cannot be reversed and TherrCoin cannot be restored, except where we made an error.
No cash redemption. TherrCoin cannot be redeemed for cash, and cannot be exchanged for money except where a specific reward we offer is itself a cash-equivalent instrument such as a gift card, and only on the terms stated for that reward at the time.
Some benefits are discounts, deals, or incentives offered by independent businesses that use Therr. Those offers are made by the business, not by Therr. The business sets the terms, and the business — not Therr — is responsible for honoring them. We are not liable if a business declines to honor an offer, changes it, or closes. Tell us at info@therr.com if that happens, and we will follow up with the business and, where appropriate, restore the TherrCoin you spent.
TherrCoin expires 24 months after it is earned if not redeemed. We will notify you by email at least 30 days before a balance is due to expire, to the address on your account.
If your account is inactive for 18 consecutive months, we may deactivate the balance. We will email you at least 30 days beforehand, and any activity in your account during that period keeps the balance alive.
XP and achievements do not expire while your account is open. Weekly leaderboards reset every Monday at 00:00 UTC.
Your entire balance is forfeited, without compensation, if:
If we terminate your account for a reason other than a violation, we will honor a redemption request for your existing balance if you make it within 30 days.
The following void any rewards earned through them and may result in forfeiture of your entire balance and termination of your account:
We may reverse rewards credited in error or through any of the above, at any time, including after a redemption request has been submitted. If we do, we will tell you and you may appeal as described in our Community Guidelines.
You are responsible for any taxes arising from rewards you redeem. Gift cards and other cash-equivalent rewards may be taxable income where you live. We do not provide tax advice — consult your own advisor.
Where US tax law requires it, we may need your taxpayer information (for example, a Form W-9) before fulfilling a redemption, and we may report amounts to the Internal Revenue Service and issue you an information return. If you do not provide required tax information, we cannot fulfill the redemption.
We may change these Terms, change earning and redemption rates, add or remove rewards, or suspend or end the Program entirely, at any time.
If we end the Program or make a change that materially reduces the value of a balance you have already earned, we will give you at least 60 days' notice by email and a chance to redeem your existing balance during that period, subject to reward availability and the eligibility rules above. After the notice period, unredeemed balances are forfeited.
The Program is a promotional loyalty benefit. It is not an income opportunity, employment, or a business opportunity, and we make no representation that you will earn any particular amount, or any amount at all. What you earn depends on where you are, which businesses near you participate, how you use the app, and the earning rates then in effect. Amounts referenced in marketing are illustrative, not typical or guaranteed.
Our records of earning, spending, and balances are authoritative absent manifest error. If you believe your balance is wrong, email info@therr.com within 60 days of the transaction and we will investigate.
The Program is void where prohibited. The disclaimers, limitation of liability, arbitration agreement, class action waiver, opt-out right, and governing law provisions in our Terms of Service apply to the Program and are incorporated here by reference.
Questions about rewards: info@therr.com
Therr, Inc., 8 The Green STE B, Dover, DE, 19901, United States